Acne Studios 'Logo' Tab Backpack Black

UK DHL Delivery : £7.99 (Free for orders over £500)

Once your order has left us, you will receive an email containing a tracking number to track its progress online.

Our shipping partner, DHL, also offers you the flexibility to make changes to your delivery while your purchase is on its way to you. Enter your mobile number at checkout to receive an SMS notification after your order has been dispatched, follow the link provided and choose from a range of options.

Returns & Exchange

The easiest way for customers in the UK to return an item is by arranging a collection with our courier DHL or using your local DHL drop off point, using the returns label included with your order.

We aim to have returns processed within 3-5 working days (please note this does not include weekends) from when the item has been returned to us.

During sale periods these times can be slightly longer than normal due to higher volumes. Once the item has returned to us you will receive a text message from our team acknowledge which will begin the returns process.

Using the DHL eReturns service is FREE for UK customers.

Items must be returned within 14 days of you receiving your order.

Items must be unworn and unaltered, in the condition they were dispatched and complete with all original packaging and tags. All correctly returned items will be credited to the account from which the original purchase was made. We are unable to refund any shipping charges incurred.

Please click here for more information on delivery, returns and international options.