Shipping to: United States

Delivery & Returns

Key UK Delivery Information

  • Pockets primarily use DPD and DHL for delivery.
  • Pockets offer free standard UK delivery on all full price orders (3 to 5 working days / 5 to 7 working days during special sale events). Standard UK delivery on any order containing sale items (items from the sale categories of our website) will be charged at £5.99 - Please note: orders containing a mix of full price and sale items will be charged £5.99 for standard UK delivery
  • Express (next working day) delivery is available for £12.00 - orders placed before 2pm will be delivered on the next working day (not available weekends, bank holidays and during special sale events). Please note: Express orders placed at the weekend will be processed on Monday and will arrive on Tuesday.
  • If you have chosen our new HubBox Click & Collect option you will also receive a notification when your order arrives at the designated collection point - please take your HubBox reference number as proof of collection.

Key International Delivery Information

  • Pockets use DHL to deliver all international orders (including EU customers).
  • EU delivery is free on all full price orders (3 to 7 days / 5 to 15 working days during special sale events). EU Delivery on any order containing sale items (items from the sale categories of our website) will be charged at £14.99 - Please note: orders containing a mix of full price and sale items will be charged £14.99 for standard UK delivery
  • International delivery (outside the EU) is free on all orders over $250. International delivery will be charged at $40.49 on full price orders totalling under $250 (£188.30) or any orders containing sales items (3 to 7 days / 5 to 15 working days during special sale events). Please note: orders containing a mix of full price and sale items will be charged £40.49 for international delivery. $ = U.S. Dollars.
  • We offer tax-free delivery for non-EU customers, but you will be responsible for any customs or import duties.
  • Pockets cannot undervalue orders when arranging delivery. The customer takes full responsibility for any postal charges, return shipping costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
  • If you have chosen our new HubBox Click & Collect option you will also receive a notification when your order arrives at the designated collection point - please take your HubBox reference number as proof of collection.

Delivery in Detail

For more detailed information about delivery please visit our Terms & Conditions page.

Returns & Exchange

As Pockets only stocks the highest quality authentic brands, and we check items before dispatch, we are confident that you will be happy with your purchase. On occasion we will sell post-season stock with some damage - this will be clearly stated in the product description.

If for any reason you are not completely satisfied with the goods we will be happy to offer you a refund or exchange, providing the following conditions are met:

  • Items are returned to our returns department within 14 days. Returns received after 14 days of receipt will only be accepted at the discretion of Pockets.
  • Items are unworn, unaltered, in good condition (as new), and complete with all tags and original packaging in a reusable condition
  • Your returned parcel contains your original invoice or a completed returns form
  • We cannot accept any used items that do not meet these conditions and any such items will be returned to the purchaser.

The easiest way to return an item to us if you live in the UK is by using the Collect+ service. Simply follow this link http://return.pockets.co.uk, enter your order number, then drop off your parcel at over 6000 different Collect+ partners across the UK. Using the Collect+ service is £5 (the cost will be deducted from your refund).

Overseas customers and those who do not wish to use the Collect+ service can still return items, though you will be liable for any postage costs incurred. Items should be returned to the following address:

Pockets,
Unit 5




If your order was delivered via HubBox please post your item back to the above address rather than returning the item to the collection point.

All correctly returned items will only be credited to the account from which the original purchase was made. We are unable to refund any shipping charges incurred. We advise all customers check items thoroughly on receipt of goods, prior to removing and disposing of labels and original packaging. If you have any queries or would like to discuss the returns procedure with a member of our team please do not hesitate to contact us.

Cancellations

You may cancel your order for a full refund up to the point of dispatch, after which the item is no longer our responsibility and you should follow the returns and exchange procedure instead.

Tel: +44 (0)1743 469 737 or email: [email protected].

Size Guide

CLOTHING

  XS S M L XL XXL 3XL 4XL 5XL 6XL
Europe 44 46 48 50 52 54 56 58 60 62
France 44 46 48 50 52 54 56 58 60 62
Italy 44 46 48 50 52 54 56 58 60 62
UK 34 36 38 40 42 44 46 48 50 52
US 34 36 38 40 42 44 46 48 50 52

 

SUITS

  XS S M L XL XXL 3XL 4XL 5XL
Europe 44 46 48 50 52 54 56 58 60
Italy 44 46 48 50 52 54 56 58 60
UK/US CHEST 34 36 38 40 42 44 46 48 50
UK/US WAIST 28 30 32 34 36 38 40 42 44
France CHEST 28 30 32 34 36 38 40 42 44
France WAIST 36 38 40 42 44 46 48 50 52

 

SHIRTS

  XS S M L XL XXL 3XL 4XL 5XL
European Collar 37 38 39 41 42 43 44 45 46
UK/US Collar 14.5 15 15.5 16 16.5 17 17.5 18 18.5
Italian 44 46 48 50 52 54 56 58 60

 

TROUSERS & JEANS

  XS S M L XL XXL 3XL 4XL 5XL 6XL
Italian 44 46 48 50 52 54 56 58 60 62
UK/US Waist 28 30 32 34 36 38 40 42 44 46
French 36 38 40 42 44 46 48 50 52 54

 

SHOES

European 39 39.5 40 40.5 41 41.5 42 42.5 43 43.5 44 44.5 45 45.5 46 46.5 47
UK 5 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12 12.5 13
US 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 12 12.5 13 13.5 14

 

HATS

  S S M M L L XL XL 2XL
European 54 55 56 57 58 59 60 61 62
UK 6 5/8 6 3/4 6 7/8 7 7 1/8 7 1/4 7 3/8 7 1/2 7 5/8
US 6 3/4 6 7/8 7 7 1/8 7 1/4 7 3/8 7 1/2 7 5/8 7 3/4

 

BELTS

  XS S M L XL XXL 3XL 4XL
European 85 90 95 100 105 110 115 120
UK/US Waist 28 30 32 34 36 38 40 42

 

MONCLER

Moncler 00 0 1 2 3 4 5
France 34 36 38 40 42 44 46/48
Italy 38 40 42 44 46 48 50/52
US XXS XS S M ML L XL

CAN'T FIND WHAT YOU’RE LOOKING FOR? WE’ll FIND IT FOR YOU

7A The Square
Shrewsbury
Shropshire
SY1 1LA

Tel: (01743) 353 993
Email: [email protected]

* Required Fields

PHONE OR IN-STORE ORDER

The easiest way to order this item is to contact our web team on +44 (0)1743 469 737 or complete the online enquiry form.

Alternatively, please contact your nearest store:

SHREWSBURY
7A The Square
Shrewsbury
Shropshire
SY1 1LA

Tel: (01743) 353 993

NEWCASTLE-UNDER-LYME
20 The Iron Market
Newcastle Under Lyme
Staffordshire
ST5 1RF

Tel: (01782) 617150

HANLEY
80 Piccadilly
Hanley
ST1 1HX

Tel: (01782) 287152

NANTWICH
1-3 Hospital Street
Nantwich
CW5 5BZ

Tel: (01270) 628587

* Required Fields