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Outlet Clothing & Shoes
Standard Delivery (2-3 working days) - £5 (Free on orders over £150 containing only full price items)
Next-day express delivery available for £10 (please order before 1pm to receive your order the next working day)
Express orders placed before 2pm will be delivered on the next working day (not available weekends, bank holidays and during special sale events). Please note: Express orders placed at the weekend will be processed on Monday and will arrive on Tuesday.
Standard EU Delivery (2-3 working days) - €8 (Free on orders over €175 containing only full price items)
We can offer tax-free delivery for non-EU customers, but you will be responsible for any customs or import duties.
WORLDWIDE DELIVERY INFORMATION (outside the EU)
Standard DHL GlobalExpress Delivery (3-5 working days) - $35 (Free on orders over $212 containing only full price items)
The Following Countries are excuded from free delivery and will be charged $35 for delivery:
Pockets cannot undervalue orders when arranging delivery.
DELIVERY IN DETAIL
For more detailed information about delivery please visit our Delivery & Returns page.
Items must be returned within 14 days of you receiving your order. Items must be unworn and unaltered, in the condition they were dispatched and complete with all original packaging and tags. We cannot accept any returned items that do not meet these criteria. Please see our Delivery & Returns page for more details.
The easiest way for customers in the UK and EU to return an item is by arranging a collection with our courier DHL, using the returns label included with your order. Using the DHL eReturns service is free for all full-price orders. Please note that orders containing a mix of sale and full-price items do not qualify for free returns.
Customers who do not qualify for free returns via DHL eReturn will be charged £5 (UK customers) or €8 (EU Customers) for using the service (deducted from your refund).
For instructions on how to use the DHL eReturns service please visit our Delivery & Returns page.
International customers (outside the EU) and UK/EU customers who do not wish to use the DHL eReturn service can still return items, though you will be liable for any postage costs incurred. Items should be returned to the following address:
Pockets, Unit 5 Hotspur Park, Knights Way, Battlefield Enterprise Park, Shrewsbury, Shropshire, SY1 3FB UNITED KINGDOM
You may cancel your order for a full refund up to the point of dispatch, after which the item is no longer our responsibility and you should follow the returns and exchange procedure instead.Tel: +44 (0)1743 469 737 or email: [email protected].
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FREE WORLDWIDE DELIVERY ON ALL FULL PRICE ORDERS OVER $212
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Certain brand and sale exclusions apply. We will never share you details with a third party.
7A The Square Shrewsbury Shropshire SY1 1LA
Tel: (01743) 353 993 Email: [email protected]
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The easiest way to order this item is to contact our web team on +44 (0)1743 469 737 or complete the online enquiry form.
Alternatively, please contact your nearest store:
SHREWSBURY7A The SquareShrewsburyShropshireSY1 1LA
Tel: (01743) 353 993
NEWCASTLE-UNDER-LYME20 The Iron MarketNewcastle Under LymeStaffordshireST5 1RF
Tel: (01782) 617150
HANLEY80 PiccadillyHanleyST1 1HX
Tel: (01782) 287152
NANTWICH1-3 Hospital StreetNantwichCW5 5BZ
Tel: (01270) 628587